No one is immune from shipping critical bugs to production. No matter how extensive your test coverage, no matter how thorough your QA, no matter how much you put behind feature flags — your mobile team will ship irreversibly-bad updates that break things and upset your users.

This is especially problematic for mobile because you can’t roll back immediately like your web or backend friends can. Rather, you have to triage the issue and assign it to the right team members, implement fixes (or carefully revert the offending changes), build one or more RCs, upload to the stores, submit for review, then cross your fingers and pray to the app store gods for speedy approval. And the negative impacts of even just a few hours with a critically broken app can be eye-watering: tens or hundreds of thousands of dollars in lost revenue, a flood of negative user reviews, and overwhelmed CX or ops folks.

But what if it didn’t have to be that way? What if you could instantly resolve a critical issue in prod, with a single click?